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:root{--background:#0f172a;--foreground:#f8fafc;--card-bg:#1e293bb3;--card-border:#ffffff1a;--primary:#3b82f6;--accent:#8b5cf6;--success:#10b981;--warning:#f59e0b;--danger:#ef4444;--muted:#64748b}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--background);color:var(--foreground);min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Open Sans,Helvetica Neue,sans-serif;overflow-x:hidden}.dashboard-container{flex-direction:column;width:100%;max-width:100%;height:100vh;padding:1.5rem;display:flex;overflow:hidden}header{flex-shrink:0;margin-bottom:1rem}h1{background:linear-gradient(135deg,var(--primary),var(--accent));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:.5rem;font-size:2rem;font-weight:800}.chart-section{flex-shrink:0;gap:1rem;margin-bottom:1rem;display:flex}.chart-container{background:var(--card-bg);border:1px solid var(--card-border);border-radius:1rem;flex:1;height:200px;padding:1rem}.filters-bar{background:var(--card-bg);border:1px solid var(--card-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-radius:1rem;flex-wrap:wrap;flex-shrink:0;gap:1rem;margin-bottom:1rem;padding:.75rem 1rem;display:flex}.filter-group{flex-direction:column;gap:.4rem;display:flex}.filter-group label{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-size:.75rem;font-weight:600}.filter-group select,.filter-group input{border:1px solid var(--card-border);color:#fff;background:#1e293b;border-radius:.5rem;outline:none;padding:.6rem 1rem;font-size:.9rem;transition:border-color .2s}.filter-group select:focus,.filter-group input:focus{border-color:var(--primary)}.kanban-board{flex:1;align-items:stretch;gap:1rem;min-height:0;padding-bottom:1rem;display:flex;overflow-x:auto}.kanban-column{border:1px solid var(--card-border);background:#1e293b66;border-radius:1rem;flex-direction:column;flex:1;gap:.75rem;min-width:280px;padding:1rem;display:flex;overflow-y:auto}.column-header{justify-content:space-between;align-items:center;margin-bottom:.5rem;padding:0 .5rem;display:flex}.column-header h2{text-transform:capitalize;font-size:1rem;font-weight:700}.ticket-count{background:var(--card-bg);color:var(--muted);border-radius:1rem;padding:.2rem .6rem;font-size:.8rem;font-weight:600}.ticket-card{background:var(--card-bg);border:1px solid var(--card-border);cursor:pointer;border-radius:.8rem;flex-direction:column;gap:.8rem;padding:1.2rem;transition:transform .2s,border-color .2s,box-shadow .2s;display:flex}.ticket-card:hover{border-color:var(--primary);transform:translateY(-4px);box-shadow:0 8px 24px #0006}.ticket-id{color:var(--muted);font-size:.75rem;font-weight:600}.ticket-subject{font-size:1rem;font-weight:600;line-height:1.4}.ticket-footer{border-top:1px solid var(--card-border);justify-content:space-between;align-items:center;margin-top:.5rem;padding-top:.8rem;display:flex}.ticket-user{color:var(--foreground);align-items:center;gap:.5rem;font-size:.85rem;display:flex}.user-avatar{background:var(--primary);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:.7rem;font-weight:700;display:flex}.ticket-date{color:var(--muted);font-size:.75rem}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--card-border);border-radius:10px}::-webkit-scrollbar-thumb:hover{background:var(--muted)}.loading-spinner{height:60vh;color:var(--primary);justify-content:center;align-items:center;font-size:1.5rem;font-weight:600;display:flex}.ticket-card.dragging{opacity:.9;border-color:var(--primary);transform:rotate(2deg);box-shadow:0 12px 32px #3b82f666}.kanban-column.drag-over{border-color:var(--primary);background:#3b82f61a;border-style:dashed}